Frequently Asked Questions

Please Select from the FAQ categories below:

  • What is your Privacy Policy
  • Any information that you supply to us via registration is not given to any thirdparty, we simply use this information to store your shopping details, like name, address, email, and telephone, no credit card information is stored on our database.
  • How do I register
  • When you have selected the items that you wish to shop for, we ask you to fill in a short simple registration form, we then let you continue to confirm your order, at your next visit you will simply have to supply your username and password to continue to shop.
  • Do you deliver outside the United Kingdom
  • We currently supply the United Kingdom mainland, northern ireland and other isles around UK . we will keep our customer informed via our website of any changes in delivery locations.
  • Who processes your online payments
  • We use PayPal as our payment gateway, they use state of the art firewalls, and internet security to ensure you have a safe online shopping experience.
  • How do I buy a product?
  • When you have found the product you want please, click on add (buy now) or options and you will be able to select a product to add to your basket.
  • cost of shipping

  • Shipping is worked out using the subtotal including any discounts but not Tax.

    £6.00 postage is added to bill under order values below £ 100.00. 

    Items that are ex-stock usually leave within 24hrs of order .. please allow 48hrs for delivery . special delivery requests can be catered for.. please email us your requirements.